We don’t stay in 5 star hotels, especially in Europe. Hotels with a 3 and 4 star rating seem to suit our needs and our budget.
Stairs not lifts seem to be the rule in most of these hotels. So at the end of a hard day, clambering over ruins or negotiating treacherous mountain bends, the last thing you need is to schlep your 18kg pack up four flights of narrow stairs.
In the past even these less salubrious establishments would have a spotty faced youth to carry your bags.
And you would reward him handsomely for his efforts.
I guess it’s a sign of the tight economic times but they are now an extinct species.
Also missing is the electric jug with your morning tea and coffee.
I wonder if the Bell Boys stole them as a parting gesture?






Vodafone.
Tuesday, September 4th, 2012We cancelled our contract with Vodafone in Australia because of their poor performance and inability to deliver on their promises.
Vodafone consistently spend large media dollars in hyping up their services. They have adopted the approach that if you continually promote a fallacy, it will become fact.
Their inability to deliver has lead to a class action in Australia and a mass exodus of their clients.
They have now suspended their considerable media spend, while they attempt to improve their coverage and services.
We stupidly selected Vodafone to purchase a broadband ‘Módem USB Stick’ for coverage in Spain.
Apparently this corporate leopard doesn’t easily change its spots.
The connection was poor and there were problems in recharging our account online.
So much so that we had to drive back to where we purchased the key and get it manually recharged there.
Their explanation was that the online service wasn’t working today but would be ok, ‘mañana’.
It still isn’t working.
Marketing works well when the delivery lives up to the promise.
Vodafone in Spain are following the Australian or more possibly the international strategy of promise first then try and deliver later.
Advertising will only work when it’s based on truth, anything else is phoney.
Posted in Advertising, Comment, Grumbling, Marketing | 1 Comment »